FAQS

How can I get free money for shopping? | Rewards Program

A customer earns 1 point for each $1 spent from orders regardless of the order value (tax and shipping / handling excluded). Points are added to a loyalty account when an order is shipped and subtracted when an order is cancelled, declined, or refunded. Redeem $5 store credit with 500 points.  Points will expire 6 months from the time it was added to your loyalty account. Beauty Makeup Supply, LLC reserve the right to terminate the program at anytime without prior notice.

 

When do you ship?

In stock items usually ships within 1 business day of receiving cleared payment.

 

Where do you ship from?

All orders ship from our warehouse located in Texas, U.S.A.

 

Can I pick up my order?

All orders will be shipped via a carrier, no will call available.

 

Do you have a showroom for me to look at the products?

No. We do not have a showroom.

 

Will I need to pay tax?

If your shipping destination is in Texas U.S.A., tax rate of 8.25% will be added to your invoice. If you are a reseller, you can claim the tax refund when you file your sales tax return. If you are a non profit organization, you can file form 00-985 with the Texas Comptroller's Office.

 

What to do if I have an issue with my order?

We always take extra care in checking and packing your shipment. If you experienced any error or damage with your shipment, please e-mail us at support@beautymakeupsupply.com within 10 days of receipt. Be sure to hold on to all packaging material while the claim is in processing in the event that carrier needs to inspect the damaged package.

 

What to do if I order the wrong product and need to return?

Returns are accepted under the guideline of our store policies. See detail of the return policies here.

 

Can I expedite my shipment?

Yes. Upon checkout, you can select the expedite shipping methods offered by UPS and USPS. Please note, selecting expedite shipping method does not change/expedite the processing time. All orders are processed in the order which they were received regardless of the shipping method selected.

 

How can I get the current Coupon Code or find out what is on special?

Visit the blog area.

 

What is the shipping cost?

Shipments to U.S. destinations including Hawaii, Guam, Puerto Rico and Alaska is always FREE of shipping charge. For other destinations, simply place all desired items into the shopping cart and proceed to checkout, system will calculate the cost based on your order total and destination. Proceeding to checkout does not mean you are making the purchase, it's just a way for the system to calculate the total for you. If you are in agreement with the total you can then continue with the checkout process to make payment.

 

How can I get samples?

The first option under UNITS in each one of the item is the trial lot. The trial lot is made available for customers to purchase a small quantity of the item so proper fitness test can be performed prior to purchasing larger quantity lots for production. No sample program available.

 

How can I select the carrier of my choice ?

Once you have placed all desired items into the cart and proceed to checkout, you will be able to select from different services provided by UPS and USPS. Options from USPS will display first, you can click on UPS rates to see options available from UPS.

 

Why do you need my phone number during checkout ?

Your phone number is requested for the purpose of delivery issues of your package. The provided phone number will enable UPS to contact you to resolve issues and complete delivery of your shipment rather than return the package to us. We do not make sales calls or share your phone number with others.

 

Why are you asking me to review the product I purchased ?

Your testimonials, referrals and reviews are the most sincere compliments that you can offer us. If you are happy with our products and services, please share it via social media. Your referrals and recommendations will help our prospective customers better understand the level of products and services we provide. If you choose not to participate, you can either ignore the e-mail or opt-out from future e-mails.